Privacy Policy

Effective Date: July 26, 2025

This Privacy Policy describes how Pirin Trans 96 LTD collects, uses, and protects personal information provided by users of the website https://pirintransfers.com.

1. Data Controller

Company: Pirin Trans 96 LTD
VAT ID: BG208090158
Address: 6 Izvorite Street, Razlog, Bulgaria
Contact Email: pirintransteam@gmail.com

2. What Information We Collect

When using our website and services, we may collect the following personal information:

Full name
Email address
Phone number
Transfer details (pickup and drop-off locations, number of passengers, date and time)
IP address and browser information (via cookies)

3. Purpose of Data Processing

We use your personal data to:

Receive and confirm transfer bookings
Communicate with you regarding your request
Send confirmations, invoices, or additional details
Improve the user experience on our website
Comply with legal obligations (e.g., issuing invoices)

4. Legal Basis for Processing

The processing of your personal data is based on:

Your consent (when submitting a form)
Performance of a contract (booking a transfer service)
Legal obligations (e.g., accounting compliance)
Legitimate interest (improving service quality)

5. Data Retention

Your data is retained only as long as necessary for the purposes for which it was collected:

Booking records – up to 5 years (in compliance with accounting laws)
Contact information – as long as necessary for customer support

6. Sharing of Personal Data

We do not sell, rent, or share your personal data with third parties, except:

With drivers, partners, or subcontractors involved in fulfilling your transfer
When legally required by competent authorities

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion
Object to or restrict processing
Withdraw your consent
File a complaint with the Bulgarian Commission for Personal Data Protection
https://www.cpdp.bg

8. Cookies

This website uses cookies to enhance performance and analyze traffic. You can configure your browser to block or delete cookies. However, doing so may affect website functionality.

9. Data Security

We implement technical and organizational measures to safeguard your data, including SSL encryption, secure servers, and restricted access.

10. Changes to This Policy

Pirin Trans 96 LTD reserves the right to update this Privacy Policy. Any changes will be published on this page with a new effective date.

Contact Information

📍 Address: 6 Izvorite Street, Razlog, Bulgaria
📧 Email: pirintransteam@gmail.com

❗ By using this website, you agree to this Privacy Policy.